Case Study
For 15 years, The Lo & Behold Group has stood at the forefront of the lifestyle and hospitality scene in Singapore.
Seamless Payment Experiences Befitting Singapore’s Most Innovative Hospitality Group
The challenge
Known locally and regionally for their curated hospitality concepts, The Lo & Behold Group needed a payments partner that understood the experience they were providing. With an array of businesses that run the gamut from fine dining restaurants to distinctive heritage hotels, it was essential for each customer’s interaction to reflect exceptional service expected of The Lo & Behold Group.
The Lo & Behold Group was looking for:
- A secure and seamless payment solution to receive event, private dining and group bookings.
- A solution that could reduce manual or administrative workload in handling and reconciling payments
How we helped
Through our payment gateway, we provided payment links to securely and easily process credit card and e-wallet payments from customers via messaging platforms or QR code, as well as installment payment options for large-value packages like event bookings.
Impact
With 2C2P, receiving payments became much easier as it’s automated. Internally, tracing transaction history also became simpler. The added layer of security also gave us peace of mind when handling confidential info like our customer’s credit card details.
Alicia Budihardja
Group Sales & Events, Group Operations, The Lo & Behold Group
Get started with 2C2P today